At Traces of Fiji Hair, we prioritize getting your premium hair products to you as quickly and safely as possible. Here's everything you need to know about our shipping process:

Processing Time: Please allow 3-5 business days for order processing.

Shipping Time: Once your order is processed, we ship within 1-2 business days.

Shipping Carrier & Cost: We use USPS to deliver your packages. Rates vary based on location, which will be calculated at checkout.

Tracking: You’ll receive a tracking number once your order has been shipped so you can track your package in real-time. Please note, we are not responsible for any shipping delays caused by USPS or weather conditions.

Refund Policy: All sales are final; however, we’re committed to resolving any issues and ensuring customer satisfaction. If you encounter any issues with your order, please contact us immediately so we can assist you in finding a solution. We are not responsible for items once they have been shipped. If your package is lost or damaged in transit, please contact USPS directly to file a claim.